Privacy Policy

Effective Date: September 20, 2025

1. Introduction

This privacy policy explains how The Unlimited Child ("we", "us", or "our") collects, uses, and protects information from authorized users of our internal ECD Training Application ("the App"). This App is exclusively for interacting with practitioners associated with The Unlimited Child and is not available to the general public.

2. Information We Collect

We collect the following information to provide and improve our training services:

Personal Information: Full name, email address, phone number
Demographic Information: Race (for reporting and compliance purposes)
Professional Information: Centre/facility affiliation
Technical Information: Device ID (for push notifications)

3. How We Use Your Information

The information collected is used solely for:

Identifying and authenticating users
Associating practitioners with their respective centres
Sending training-related push notifications
Monitoring and improving training delivery
Compliance with regulatory requirements
Internal reporting and analytics

4. Data Storage and Security

All data is stored securely on Amazon Web Services (AWS) infrastructure in South Africa (af-south-1 region)
We implement appropriate technical and organizational measures to protect your data
Access to data is restricted to authorized personnel only

5. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

When required by law
With your explicit consent
With service providers who assist in app operations (under strict confidentiality agreements)

6. Data Retention

We retain your information for as long as you are an active practitioner with The Unlimited Child or as required for regulatory compliance.

7. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (see section 8)

8. Data Deletion Requests

To request removal from our system:

Contact The Unlimited Child using the following:

Email: privacy@theunlimitedchild.org.za

Phone: 0861990000

Please note that data deletion may affect your ability to use the App and participate in training programs.

9. Changes to This Policy

We may update this privacy policy periodically. Users will be notified of significant changes through the App.

10. Contact Information

For questions about this privacy policy or our data practices:

Organization: The Unlimited Child

Email: privacy@theunlimitedchild.org.za

Address: 3 The Blvd, Dawncliffe, Westville, 3629

11. Compliance

This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.